Privacy Policy

1. Information We Collect

We collect the following information:

• Account Information: Name, email, phone, CNPJ, company
• Operational Data: BLs, containers, ports, vessels, tracking events
• Usage Data: Pages visited, actions taken, session time
• Technical Data: IP, browser, device, cookies

2. How We Use Your Data

• Provide and improve our service
• Communicate updates, alerts, and support
• Comply with legal and regulatory obligations
• Prevent fraud and abuse
• Anonymous analysis for product improvements

3. Data Sharing

We do not share your data with third parties, except when necessary to operate the service (Supabase, AWS, Google Cloud) or when required by law.

4. Data Security

Your data is protected with TLS 1.3 encryption in transit and AES-256 at rest. We implement RLS, OAuth authentication, and access auditing.

5. Your Rights

• Access: Request a copy of your data
• Rectification: Correct incorrect data
• Deletion: Request erasure (right to be forgotten)
• Portability: Export in a standard format
• Opposition: Opt out of analyses

6. Data Retention

We retain data according to your plan (Starter: 90 days, Pro: 12 months, Ops+: 24 months). After cancellation, data is retained for 30 days for export, then permanently deleted.

7. Cookies

We use cookies for authentication, preferences, and analytics. You can disable cookies in your browser, but this may affect service functionality.

8. Legal Compliance

We comply with LGPD (Brazil), GDPR (EU), CCPA (California), and other applicable privacy laws.

9. Contact

For privacy questions or to exercise your rights, contact: privacidade@arguscompass.com